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Why do you need extra software installed on our devices. Your device is just like a computer where you can install extra software that gives additional value on top of what you get when you buy the device. For example if you install our shoppinglist application, then you don't need to remember things you are going to buy. You can send the list to your wife/husband so he/she can buy the products and so on. This is just a simple example of extra value that you can get for free or with little additional price.
Please browse the section that you don't understand, to install the software you don't need to be an engineer or technicians. You need a computer and internet connection or a phone with capable to internet connection
First of all we need to have an account in hemelix.com. It is free and very strightforward. Please follow the steps one by one.